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Build a IT Support System Web Application (Similar to SysAid & FreshDesk)

Looking for a Websites, IT & Software and Design, Media & Architecture Freelancer

(Build a IT Support System Web Application (Similar to SysAid & FreshDesk)) Hi We are in the processing of finishing our website - we are a new UK based IT Managed Service Provider (similar to orbitsit.co.uk & air-it.co.uk) As we offer IT Services to our customers, we need a Web Support Portal built so our customers can raise tickets with us e.g IT problems that need solving as well as asset management of their IT stock (Similar to SysAid & FreshDesk) We need someone that has pref. good english communication skills to work with and have a budget of £100 - £400, We also prefer to work with someone based in Europe. Thanks, VinnyKC --Some extra details on the features required -we should be able to login to the backend and do all of the management there -we would for example create a customer called James, in James profile we would add all of his contact details as well as all of his IT equipment (asset management) for example one item could be a Dell PC with serial number, cpu details, memory details, storage details etc. -we would then provide James with an account where he can login to the front end. -James will be able to raise new tickets, open new tickets and check which IT equipment is in his profile etc. etc. -James for example would open a new ticket, the issue could be for example he cannot login to his PC, he would select which device from the drop down menu (Dell PC) and click send, he would then recieve an auto-email saying we have recived his request and someone will be in touch within 24 hours and he will be given a unique reference - We will then manually contact James and fix his issue - after we fix his issue


Max. Budget: £750.00

Ends in 6 days



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